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Conference Call Services: Why You Need Them

by George H. Purdy

The purpose of Training Seminars which are used by business houses is to improve on the skills needed by their staff and managers. Some seminars help in improving the personality of the participants,while others help to improve specific areas of skill for example, Visual Programming. Hence, it is important to choose the program according to the nees of the participant.

A usual seminar set-up requires a venue where business participants are gathered and are supervised by a training instructor. Seminar materials are projected on an LCD screen while the instructor elaborates on the subject matter presented. The training instructor typically has the experience on the topic being presented. But in some cases, the subject matter is too complicated for the instructor to handle alone. A more experienced resource person is usually present to provide expert inputs on the subject matter.

Should this resource person be physically unavailable, this is where conference calls can be used. By using the conference call services of the training organization, this experienced resource person can still participate in the seminar without being physically present. It is even possible to tap on the expertise of a number of people from different locations and even from different time zones with this communications capability.

A more extreme training set-up would be a seminar conducted to a group of participants who are not physically present. At a particular date and time, these participants will contact the training organization and the training will then be conducted using the conference call services of the organization. Distant resource persons can also be invited to participate in this activity. With this decentralized set-up of training instruction, the training organization is able to extend its reach to a wider audience.

The training organization, however, must make sure that the quality of instruction is not degraded by this set-up. Materials should be delivered beforehand to seminar participants. Supplementary means of communications like e-mails must be made available to participants in order to encourage their participation, thereby, gaining more from their experience.

A training organisation - through its conference call services - enables to attract participants not only from the neighbourhood but also from very distant locations. Besides, it enables them to tap a pool of resource persons with experience, which would otherwise not be available at the seminar. This set-up may indeed provide an highly enriching learning experience for anyone involved.

Training seminars are an important tool used by organizations to develop the important skills needed by the workforce and management teams like technical knowledge, personality and team building etc. Seminars often use LCD projectors to project the subject matter which is elaborated by the trainer. Usually the instructor is a person who has an extensive experience on the matter, but sometimes the complexity of the subject calls for the presence of an expert. Conference calls can help conduct seminars when the expert needed is physically unavailable. Conference call services of the training organization allows geographically distant experts to participate in the seminars.

Published May 16th, 2007

Filed in Government, Management

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